Making a good first impression with a potential client


Posted by Rachael Tom

When you respond to a client on the Carina Jobs Board, you’ll be prompted to send a short message. This first interaction is limited to 500 characters*, so you'll want to keep your message simple. Here are tips for making a great first impression.


Include your contact information

Begin with your name and contact information (if you want to talk on the phone). We won’t share your contact information, so if you're excited about an opportunity, include your phone number so the client can immediately reach out to you.

Tailor your message to the job posting

Tell the client why you might be a good fit for the job. Tailor your message to the job post, emphasizing what you're good at and what parts of the job you feel qualified for. Include how many hours and/or days you're available, and if you have any restrictions on what you can do.

Finish it off with a personal touch

Closing with something warm, thoughtful or enthusiastic helps the client get a sense of your personality, and sets the tone for your relationship. Since this is the last thing the client will read before deciding to respond, ending with an invitation to talk further, or asking a question they can answer in their next message ensures the conversation can continue.

After you click send

After you send your message, the client will receive an email or text message asking them to log in to read your message. Be on the lookout in your email or text so you can respond in a timely fashion.

Be sure to turn on your text notifications in the settings so you can respond quickly.

Here's a sample message to get you started:

Hi, I'm Eva. You can call me at 425-555-0000. I am comfortable with caring for adults with developmental disabilities, and have experience with toileting, bathing, cooking, cleaning and transportation. I am a non-smoker. I am available for 60 hours a week. I have a warm personality and a gentle style. I love getting to know my clients and am a good listener. I would love to talk to you about the position, and find out what's important to you in a caregiver.

Register or login to explore our Jobs Board and find a new client today.

*We reached 500 characters near the end of the word ‘immediately’ in paragraph #2, including the subheading. The sample message was 462 characters.

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